Effective Date: October 08, 2024

1. Introduction
Onefy AI Solutions LLC ("Onefy AI," "we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software-as-a-service (SaaS) platform and related services (collectively, the "Services"). By accessing or using our Services, you consent to the practices described in this Privacy Policy.

2. Information We Collect
2.1 Personal Information

We collect personal information that you provide directly to us, including:

Name

Email address

Billing address

Payment information

Phone number

Company name and job title

User account credentials

2.2 Usage Data

We automatically collect certain information about your use of our Services, including:

IP address

Device information (e.g., browser type, operating system)

Log data (e.g., access times, pages viewed)

Location information

User activity data within our platform

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. For more information, please see our Cookie Policy at [Insert Link to Cookie Policy].

3. How We Collect Information
We collect information through various methods, including:

Direct input by users when creating accounts or using our Services

Automated technologies and interactions (e.g., cookies, server logs)

Third-party sources (e.g., business partners, analytics providers)

4. How We Use Your Information
We use the collected information for the following purposes:

Providing and maintaining our Services

Processing transactions and managing accounts

Improving and personalizing user experience

Analyzing usage patterns and trends

Communicating with users about our Services

Marketing and promotional activities (with user consent)

Complying with legal obligations

5. Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA), we process personal data based on the following legal grounds:

Performance of a contract: Processing necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract.

Legitimate interests: Processing necessary for our legitimate interests, provided those interests are not overridden by your rights and freedoms.

Compliance with legal obligations: Processing necessary for compliance with a legal obligation to which we are subject.

Consent: Processing based on your explicit consent, which you can withdraw at any time.

6. Categories of Personal Information (CCPA)
In the last 12 months, we have collected the following categories of personal information:

Identifiers (e.g., name, email address, account ID)

Commercial information (e.g., products purchased, payment information)

Internet activity (e.g., browsing history, interactions with services)

Geolocation data

7. Data Sharing and Disclosure
We may share your information with:

Service providers and business partners who assist in delivering our Services

Affiliated companies within our corporate group

Legal and regulatory authorities, when required by law

Potential buyers or investors in the event of a business transaction

We do not sell your personal information to third parties.

8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:

Right to Access: Request access to the personal information we hold about you.

Right to Rectification: Request correction of inaccurate or incomplete information.

Right to Erasure: Request deletion of your personal information.

Right to Restrict Processing: Request to limit the processing of your personal information.

Right to Data Portability: Request a copy of your personal information in a structured, commonly used format.

Right to Object: Object to the processing of your personal information.

Right to Withdraw Consent: Revoke consent at any time.

Right to Opt-Out of Sale: Under the CCPA, opt-out of the sale of personal information (although we do not currently sell personal information).

To exercise these rights, please contact us at [email protected].

9. Authorized Agents (CCPA)
California residents may designate an authorized agent to make requests on their behalf regarding their personal information. We will require verification of the agent's authority to act on your behalf.

10. Non-Discrimination (CCPA)
Onefy AI will not discriminate against any user for exercising their CCPA rights, including by denying services, charging different prices, or providing a different quality of service.

11. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Criteria for retention include:

The length of time we have an ongoing relationship with you

Legal obligations

Statutes of limitations for legal claims

12. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of data in transit and at rest

Regular security assessments and penetration testing

Access controls and authentication mechanisms

Employee training on data protection and security

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.

13. Children's Privacy
Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at [email protected].

14. International Data Transfers
We may transfer your personal information to countries other than your country of residence. We implement appropriate safeguards to ensure an adequate level of protection, including:

Standard Contractual Clauses approved by the European Commission

Binding Corporate Rules (for intra-group transfers)

15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Effective Date" at the top of this policy.

16. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]

17. Data Protection Officer
We have voluntarily appointed a Data Protection Officer (DPO) responsible for overseeing our privacy program. You may contact our DPO at [email protected] for any privacy-related inquiries.

18. Dispute Resolution
If you have a complaint about our privacy practices, please contact us first at [email protected]. If we cannot resolve the issue, you may have the right to lodge a complaint with a supervisory authority in your jurisdiction.